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Posts Tagged ‘Customer relationship management’

Sharon Drew Morgen on Buying Facilitation® – Episode 34

If you’ve ever wondered what happened to those customers who said they would buy from you but never did, Sharon Drew Morgen may hold the key to solving your frustration. Sharon Drew (don’t you dare call her just plain “Sharon”!) is the visionary and thought leader behind Buying Facilitation®, the new sales paradigm that focuses [...]

 

Alex Rogers on Why It Pays To Be Different – Episode 33

Alex Rogers is one of those guys who tells it like it is.  He’s the owner of ARCC Technology and Chartec, Inc. in Bakersfield, CA, and his goal is to be supplier of choice for IT consultants around the country.  It’s a pretty ambitious goal for a guy who started with a $300 investment, and [...]

 

Episode 29 – Writing Winning Sales Letters with Ralph Allora

Think verbal communication skills are the only ones you need as a salesperson?  This week’s guest, Ralph Allora, says to think again. Ralph is a passionate advocate for better written communication skills in the sales profession.  Ralph’s company, Allora Communications, has been serving clients as a consulting resource specializing in marketing strategy, promotions and creative [...]

 

Episode 21 – Scott Anderson, Chris Heggem and the Power of Sales 2.0

Image via Wikipedia So, you wish you had a magic pill for turning cold calls into warm leads? Well, we just may have found the answer for you. Meet Scott Anderson and Chris Heggem from MyWay Interactive.  Scott Anderson is the VP of Business Development at MyWay.  He spent 28 years managing commercial channels at [...]

 

Episode 18 – Shaun Priest: Working With Objections And Concerns, Continued

This episode is a fantastic follow up to last week’s conversation with Steven Bachert.  Shaun Priest Spent some time discussing how to work with objections presented by your prospects (no, not “handling”…dealing with!) Shaun Priest has been a successful sales person and sales manager for over 15 years. He is currently Sr. VP of Sales [...]

 

Bonus Episode 1- Sales Analytics with Ken Rudin of LucidEra

Image of Ken Rudin With so many companies using their CRM program as little more than a babysitting/Big Brother tool, you may find yourself  wondering what the point is.  If that’s the case in your organization, this first-ever Bonus Episode is just for you! Ken Rudin the founder of LucidEra is going to show you [...]

 

Episode 6 – Rick Cooper: The Fortune Is In the Follow Up

Image by b_trnavsky via Flickr In this week’s episode, we caught up with Rick Cooper, The Attraction Marketing Expert, and chatted with him about the importance of proper follow up. Rick works with entrepreneurs who want to grow their business. He specializes in helping entrepreneurs attract their ideal clients. Rick is Founder and President of [...]