If you’ve ever wondered what happened to those customers who said they would buy from you but never did, Sharon Drew Morgen may hold the key to solving your frustration. Sharon Drew (don’t you dare call her just plain “Sharon”!) is the visionary and thought leader behind Buying Facilitation®, the new sales paradigm that focuses [...]
Posts Tagged ‘Communication’
Dave Crenshaw On Becoming Invaluable – Episode 32
This week was a special treat: we got to talk to Dave Crenshaw, author of The Myth of Multi-Tasking and Invaluable: The Secret to Becoming Irreplaceable, which was just released yesterday. Dave was a great guest, and he had a lot of insights to offer to listeners. Of course, we couldn’t resist the opportunity to [...]
Episode 29 – Writing Winning Sales Letters with Ralph Allora
Think verbal communication skills are the only ones you need as a salesperson? This week’s guest, Ralph Allora, says to think again. Ralph is a passionate advocate for better written communication skills in the sales profession. Ralph’s company, Allora Communications, has been serving clients as a consulting resource specializing in marketing strategy, promotions and creative [...]
Is It Coaching, or Is It Training? – Episode 23 with Terri Levine
So, what’s the difference between coaching and training anyway? That was the topic of our conversation with Master Coach, CEO and entrepreneur Terri Levine, The Guru of Coaching and owner of The Coach Institute. And what was the answer? According to Terri, coaching has the intent of inspiring and improving the recipient, as opposed to [...]
Is It Coaching, or Is It Training? - Episode 23 with Terry Levine [26:51m]: Play Now | Play in Popup | DownloadEpisode 20 – Tom Schaber on Managing Generation X and Y
Image by dalechumbley via Flickr As many sales executives are starting to realize, managing Gen Xers and Millenials (also known as Gen Y) presents new challenges that didn’t exist a decade ago. That was the subject of Brad’s discussion with Tom Schaber, a sales management consultant who specializes in helping sales managers deal with the [...]
Episode 17 – Steven Bachert: Stop “Handling” Objections
Steven Bachert wants you to do something that, at first blush, may surprise you: he wants you to stop “handling” objections. Steven Bachert is an accomplished executive and leader in the software industry with a 20-year track record of executive sales and operations management success. He has driven large and smaller/start-up organizations to superior performance. [...]
Episode 9 – Kim Williams on Building Relationships
No matter what you sell, the core competency every sales person needs is the ability to build relationships. Whether you’ve got five minutes or five months, your capacity to build rapport with your prospects is critical, and that was the topic of our discussion with Kim Williams, Vice President of Sales at Pike’s Home Maintenance. [...]
